RadioMaster USA Warranty & Repair
Grayson Hobby is the official USA-based warranty and repair center for RadioMaster radios. We provide fast and reliable service for RadioMaster users across the United States, eliminating the need for long overseas shipping delays.
Important: We only service RadioMaster radios. We do not repair other brands, including Jumper, FrSky, or Spektrum.
How to Send Your Radio for Repair
DO NOT SEND YOUR RADIO UNTIL YOU RECEIVE AUTHORIZATION & AN ESTIMATE.
1. Contact Us First
- Email repairs@graysonhobby.com with a detailed description of your issue.
- Wait for an authorization and repair estimate before shipping.
2. Include Your Contact Information
Many radios arrive without sender details, delaying repairs. Please include:
- Your full name & mailing address
- Phone number & email address (Email is our primary contact method)
3. Pack Your Radio Securely
- Use the original packaging if available.
- If unavailable, USPS Flat Rate Boxes work well.
- Wrap your radio in bubble wrap and use padding to prevent shipping damage.
4. Ship To:
Grayson Hobby Repairs
3735 Harrison Road, STE 400
Loganville, GA 30052
Tracking & Insurance Recommended: We are not responsible for lost or damaged shipments.
Repair Turnaround Time
- Turnaround times will be provided in our email response after authorization.
- We aim to respond to emails within one business day (Monday–Friday, 11:00 AM – 5:00 PM EST).
- The repair department is closed on weekends (Saturday & Sunday).
Non-Warranty Repair Costs
General Repairs
- $40 labor fee + cost of replacement parts
- Final pricing depends on the repair—please email for a quote.
Firmware Updates
- $40 fee to update your RadioMaster radio to the latest stable firmware.
- Includes a full system inspection.
- Note: The SD card will be wiped clean, deleting all saved models.
What We Don’t Work On
- We do not repair Jumper, FrSky, Spektrum, or any non-RadioMaster radios.
- We do not accept water-damaged or heavily modified radios.
Contact Us
For repair requests and inquiries, email repairs@graysonhobby.com
We look forward to helping you get back in the air!